How to divert calls
To divert your calls, press the star key (*) on your telephone keypad followed the appropriate code depending on what type of divert you want to set up, and then the star key again. Enter the phone number you want to divert your calls to including the full dialling code and press the hash key (#). An announcement will tell you that you've set it up successfully.
* To divert all calls: *21*(phone number you want to divert to)#
Switching off Call Diversion
To switch off Call Diversion, press the hash key (#) on your telephone keypad followed by the appropriate code depending on which type of diversion you want to switch off, and then the hash key again.
* To switch off "divert all calls": #21#If you have any other questions, please don’t hesitate to contact us .